Frostline Knit Scarf
LE 1,600.00
PRODUCT CARE:
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It's preferable to dry clean all our products.
- Do not tumble dry.
- Do not use bleach.
- Avoid Washing Machine.
- Wash inside out.
- Iron at Maximum 40c.
DELIVERY POLICY
At Ascia, we aim to provide a seamless and transparent delivery experience for our customers.
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You may open the package and check your item before the courier leaves.
- Important: Partial returns are not allowed, You must either accept the entire order or return it in full.
- If the order total is above EGP 5000, the extra amount + Delivery fees must be transferred in advance, as the courier can only collect up to 5000 in Cash.
🔁 EXCHANGE POLICY:
We offer two easy exchange methods:
1. Standard Exchange
• Send back the original item.
• Once we inspect and approve the return, you can select a replacement.
• Your new item will be shipped as soon as the return is confirmed.
2. Quick Exchange
• You don’t have to wait — simply place a new order right away.
• Then, request a refund for the original item.
• Once the returned item is received and approved, we’ll process your refund via your original payment method.
Prefer to exchange in person?
You’re welcome to visit our Back Office to exchange or refund your item on the spot.
📩 DM us on Instagram or WhatsApp at 01094435802 for the location.
💸 REFUND POLICY:
• You may return your item within 14 days of receiving it.
• Items must be in their original condition: unworn, unwashed, with all original tags attached.
• Return shipping costs are the responsibility of the customer.
• Once your return is received and passes inspection, your refund will be processed within 7–14 working days via your original payment method (Card or InstaPay).
Prefer an in-person refund?
Visit our Back Office to receive your refund directly, depending on your original payment method (cash or card).
No size chart available.
